Refund & Exchange Policy

Thank you for shopping at B Bags by Balaj!

B Bags offer refund and exchange within the 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

Refund

  • All goods are thoroughly checked prior to shipping. Any item still found damaged or faulty can always be returned or exchanged by contacting our customer care at 0321-9684148



  • B BAGs  is only liable to exchange or return items within 5-7 days from the date of delivery. Items claimed for exchange or return after 7 days are not acceptable.

  • In the event of a package being returned, it is the responsibility of the customer to have it returned undamaged. In case of damage, the product will be shipped back to the customer.

  • All refunds shall be made via bank transfer and only for the product value, not for any shipping charges incurred. Also, the shipping cost of the returns shall be borne by the customer.

  • Processing Time: Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

  • Method: Refunds will be issued to the original payment method used for the purchase or store voucher code will be provided.             

  • Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error or a defective product. In the event of a product being exchanged, the exchanged order will also incur delivery charges of Rs.250

Need help?

Contact us at 0321-9684148 for questions related to refunds and returns.